GUEST SERVICES
Being able to play and enjoy yourself like a kid in the summer sun is what makes coming to Keystone the ultimate mountain adventure. And we're here to help you do just that—as safely and as care-free as possible.
Hours of Operation
2018 Summer Season Dates
Mountain: June 8th, 2018 - September 16th, 2018
Golf: May 11th, 2018 - October 7th, 2018
*Dates subject to change
2017/18 Winter Season Dates
Opened: Nov. 10, 2017 - Closed: April 8, 2018
In-Resort Transportation
Free in-resort transportation is available throughout the resort. We encourage all guests to let us do the driving! Our full transportation schedule is available at KeystoneResort.com, or call 970-496-4200 or x4200 from in-resort lines for more information. Shuttle stops are conveniently located close to most Keystone lodging accommodations, with service to all village and base areas.
SUMMER HOURS: On-call only - 970-496-4200
ADA shuttles are available, please call 970-496-4200 for more details and to request a shuttle.
Lost and Found
Oh no! Misplace a personal item? We're happy to help with the search.
Please complete the appropriate form below and we'll get to work right away on finding your item. Additionally, our Mountain and Hospitality Guest Services teams are here to help trying to locate lost items and can be reached at the numbers below.
Guest Service Phone Numbers:
On-Mountain Lost & Found: 970.496.3463
In-Resort Lost & Found: 970.496.4000
Lost and Found Forms:
On-Mountain Lost Items
Winter Information
Lockers
Enjoy the mountain knowing your valuables are safely stored away at any of our conveniently located and easy-to-access lockers.
In River Run Village, lockers are available in the Mountain Service Center across from the River Run gondola.
In the Mountain House base area, lockers are available inside the Mountain House. The Mountain House lodge is located at the base of the Peru Express chairlift and is most easily accessed by parking in the Pika, Porcupine or Marmot lots.
Baskets
Baskets offer a larger storage area than lockers and are a great option for families. They're available at the Mountain House day lodge and may be rented by the day or for overnight storage at our Guest Services location.
Ski Check
Tired of carrying your gear? We have convenient locations for you to store your ski and snowboard equipment during the day or overnight. There are locations in both River Run Village (near the gondola, closest to the Hunki Dori paid parking lot) and Mountain House base area (at the East end of the building adjacent to the snow surface at the base of the Peru lift).
Same-day ski check is complimentary.
Wagons
For your convenience, red wagons are available throughout Keystone's parking lots, village and base areas. Perfect for hauling gear—or tired little ones—our free wagons will help get you from lot to lift and back again. Wagons are complimentary and available on a first-come, first-served basis. Look for wagon corrals in our parking lots for easy retrieval and return of wagons.