Guest Services
Being able to play and enjoy yourself like a kid is what makes Keystone the ultimate mountain playground. And we're here to help you do just that—as safely and as care-free as possible.
Keystone Resort is now closed for the winter season. See you in the summer!
Summer Activities
This summer, we are thrilled to bring back the Bike Park & Mountaintop Snow Tubing as a part of our on-mountain operations Wednesday-Sunday, along with a variety of daily activities at Lakeside Village, Keystone Stables and Keystone Golf.
- Keystone River Course: May 13 – Oct. 2
- Keystone Ranch Course: May 20 – Oct. 2
- Lakeside Village Activities: May 27 – TBD
- Horseback Riding at Keystone Stables: June 3 – TBD
- Scenic wagon rides & wagon ride dinners: June 16 - TBD
- On-Mountain Activities: June 22 – Sept. 5 (Wednesday - Sunday and Holiday Mondays July 4 & Sept 5)
Lost & Found
Oh no! Misplace a personal item?
We're happy to help with the search! Please complete the appropriate form and we'll get to work right away on finding your item.
Lost and Found Forms:
- On-Mountain Lost Items
- Condos / Home Lost Items
- Keystone Lodge & Spa Lost Items
- Hyatt Place - Keystone Lost Items
You can also connect with our Mountain and Hospitality Guest Services teams for support over the phone:
- On-Mountain Lost & Found: 970.496.4587
- In-Resort Lost & Found: 970.496.4000